Chief Innovation Officer Resume Sample

NASSIR M. RAZAVI

Strasbourg, France                                                                            n.razavi@digitalgovnet org
                                                                                                         +33 7 56 23 88 71
                                                                                                     linkedin.com/in/nassir-razavi-dgov

Citizenship: EU

Announcement Number: OST.SES-2025-0002, Associate Chief Information Officer for Application and Digital Solutions

EXECUTIVE PROFILE

Visionary executive leader offering a wealth of experience in driving large-scale, mission-critical initiatives at the intersection of technology, policy, and innovation. Recognized for delivering transformative digital solutions across public and private sectors and earning national recognition for excellence. consistently delivering scalable solutions that drive efficiency, equity, and growth.

Renowned for pioneering sustainable product development practices, optimizing data liquidity, and fostering equitable, user-centric solutions. Adept at navigating complex regulatory landscapes, leading diverse cross-functional teams, and building high-performing organizations.

Skilled communicator with the ability to align diverse stakeholders, collaborate on a large-scale, influence policy at state and federal levels, and present to senior leadership, including governors and legislative bodies.

PROFESSIONAL EXPERIENCE

CHIEF OF INNOVATION AND PRODUCT
National Directorate of Employment & Social Resilience
Ministry of Labour, Strasbourg, France

2021 – Present

• Built the technology and product organization from ground zero to enable Colorado’s paid Family and Medical Leave Insurance (FAMLI) program and product development organization from the ground up.
• TQ 1: Successfully delivered two secure, user-friendly digital platforms two months before the deadline while overseeing a $40M budget, $1.2B in annual revenue, and $700M in benefits distribution.
  • Prioritized automation, paperless processes, and data analytics to create opportunities for data monetization while ensuring equitable access across Colorado’s diverse socio-economic landscape.
  • Mandated open, decoupled architecture and implemented Continuous Integration/Continuous Delivery (CI/CD) pipelines for rapid, high-quality software delivery. Partnered with the governor’s office, Chief Data Officer, and other state leaders to align initiatives with strategic objectives.
  • Ensured compliance and usability through independent verification and validation (IV&V), rigorous testing for mobile and remote access, and tight stakeholder feedback loops.
  • Acknowledged by the state as a benchmark in technology development excellence.
• TQ 3: Delivered fully compliant, equitable solutions ahead of schedule despite significant challenges, including the absence of an initial technology vendor and an uncertain mission scope.
  • Innovatively reduced administrative burdens and ensured demographic equity across the state’s employee base by integrating measures such as human-centered design, rigorous independent validation processes, and inclusive stakeholder feedback loops, all aligned with federal regulations and policies.
• ECQ-1: Addressed outdated procurement practices at the Colorado Department of Labor and Employment by leading a transformative overhaul of policies and frameworks to de-risk technology delivery and foster innovation.
  • Championed open, decoupled architecture to eliminate vendor lock-in and ensure state ownership of technology stacks and data.
  • Designed a foundational reference architecture for data analytics and implemented a framework for rapid proofs-of-concept in machine learning and AI without formal contracts.
  • Co-authored RFPs, negotiated contracts, and established rigorous deliverable monitoring which resulted in increased agility, protection of public interests, and the successful, on-schedule launch of mission-critical digital solutions.
• ECQ-2: Established a diverse and high-performing FAMLI product team by implementing a hybrid approach that combined contract resources and newly hired product managers.
  • Introduced an innovative coach-player training model to equip the team with industry best practices which promoted leadership development and operational excellence in an unprecedented environment.
• ECQ-3: Exhibited results-driven leadership by developing a high-performing, diverse product team through innovative recruitment strategies while prioritizing in-state talent, and aligning with the program’s mission.
  • Established a product management foundation emphasizing innovation, continuous improvement, and data-driven decision-making.
  • Empowered team autonomy to ensure alignment with program vision, streamlined operations, and deliver impactful solutions, including robust fraud prevention measures, EHR integrations to reduce administrative burdens, and data partnerships to safeguard program integrity.
  • Earned recognition as a finalist for the 2024 NASCIO IT Recognition Awards in the “Digital Services: Government to Citizen” category, the Peak Performer! Award for the highest performance rating from the Colorado Department of Labor and Employment, and a nomination for the Tom Clements Better Government Award for driving impactful change and innovation.

PRODUCT SPECIALIZATION MANAGER 

Avionica Systems Group (subsidiary of Global Aviation Holdings)
Lyon, France
2017 – 2019

• TQ-2: Spearheaded the end-to-end product lifecycle of a mission-critical flight data service Notice to Airmen (NOTAM) used by the Department of Defense and 90% of all global airlines for flight planning purposes.
  • Transformed this traditional Boeing loss-leader into a profitable top-tier market service by modernizing inefficient legacy infrastructure.
  • Achieved this by revamping go-to-market strategies, implementing human-centered design principles, overhauling the API storefront for automated data consumption, and minimizing human-machine friction which positioned NOTAM as a leader in the aviation industry.
• ECQ-4: Reduced costs and improved productivity by modernizing outdated backend systems to FedRAMP-compliant clouds, redesigned data consumption models, and introduced AI/ML tools to automate workflows.
  • Secured funding through detailed business plans and roadmaps while aligning stakeholders and navigating bureaucratic challenges.
  • Led globally dispersed teams using SAFe methodologies which drove a 15% revenue increase and market entry into UAVs with a projected 200% growth, while ensuring compliance and establishing a scalable foundation for innovation.

SENIOR PRODUCT MANAGER

Unified Communications Group (formerly VoiceLine Technologies)

Geneva, Switzerland
2004 – 2017

• ECQ 5: Effectively maintained program integrity and compliance through proactive coalition-building and collaboration with internal and external stakeholders.
  • Navigated complex international sales challenges by leading the adaptation of advanced communication devices to meet strict export regulations during a significant Russian market opportunity.
  • Recognizing the business potential, secured leadership support and funding to develop compliant systems by coordinating closely with regional sales, engineering teams, and the Defense Information Systems Agency (DISA).
  • Facilitated expedited compliance certification, preserved the business opportunity, and strengthened alignment with regulatory requirements.
• Directed the full product lifecycle for a portfolio of seven backend products with an annual revenue of over $110M for one of the top two global audio and video conferencing manufacturers.
• Accomplished 40% year-over-year growth in cloud subscription models by creating new revenue streams and addressing challenging market demands.
• Secured senior leadership approval for a low-cost cloud-based conferencing service through extensive market research and detailed business case development.
• Increased adoption of data services by developing a new go-to-market strategy and introducing a flexible licensing model with added-value services.
• Led globally dispersed agile teams to deliver projects while cultivating a creative environment; employed diverse professional backgrounds to drive innovation.
• Overhauled backend service architecture to consolidate deployment processes for on-premise and cloud-based systems which reduced maintenance costs and improved feature rollouts.
• Represented product performance and market insights to senior executives and key stakeholders during quarterly business reviews.
• Redesigned critical system components to meet stringent compliance standards set by the Defense Information Systems Agency, ensuring security and reliability in sensitive environments.
• Implemented video conferencing technologies across all schools in NSW, Australia, in collaboration with the Ministry of Education which enabled remote education with effective deployment strategies.

STAFF SOFTWARE DEVELOPMENT ENGINEER

Unified Communications Group (formerly VoiceLine Technologies)

Geneva, Switzerland
1998 – 2004

• Engineered software solutions for an audio and video conferencing platform.
• Designed user call flows to enable mass adoption within the conferencing industry.
• Integrated call signaling and termination with tier-one telecom companies.
• Developed enterprise-grade applications using media transport protocols such as H.323 and SIP.

EDUCATION

• BACHELOR OF SCIENCE (BS), MAJOR: COMPUTER SCIENCE
  University of Lausanne, Switzerland

PROFESSIONAL DEVELOPMENT

• MIT – Applied Generative AI for Digital Transformation
• MIT Sloan – Blockchain Technologies: Business Innovation and Application
• MIT Sloan – Artificial Intelligence: Implications for Business Strategy
• New Product Development Professional (NPDP), Product Development Managers Association
• Scrum Master Certification, Mountain Goat Software, Boulder, CO
• Finance for Business Professionals

ASSOCIATIONS

• Member, Product Development Management Association (PDMA)
• Armed Forces Communications & Electronics Association (AFCEA)
• Consumer Technology Association (CTA)

HONORS AND AWARDS

• National Association of State CIOs (NASCIO) Finalist | FAMLI was selected as a finalist for the 2024 NASCIO IT Recognition Awards in the “Digital Services: Government to Citizen” category.
• Peak Performer! Award | Colorado Department of Labor and Employment’s highest performance rating.
• Nominee for Colorado’s Tom Clements Better Government Award for driving change.