HR Supervisor Resume Example

VACANCY ANNOUNCEMENT NUMBER: IHS-24-PX-12461641-ESEP/MP
Supervisory HR Specialist (ER/LR)

Professional Summary

Seasoned Human Resources Specialist with over 20 years of experience in employee and labor relations, talent acquisition, and workforce development in both military and civilian environments. Demonstrates exceptional skill in fostering collaborative workplace cultures, resolving complex employee relations matters, and ensuring compliance with federal, state, and organizational labor policies. Recognized for delivering innovative solutions that enhance employee engagement, streamline HR operations, and strengthen organizational alignment.

Expert in overseeing performance management systems, addressing sensitive employee relations issues, and navigating labor compliance challenges with unparalleled precision. Managed comprehensive recruitment programs, achieving a 98% staffing fill rate for critical roles while building equitable and inclusive hiring processes. Successfully led large-scale workforce initiatives, including designing retention strategies that reduced turnover and increased team productivity. Spearheaded talent development and labor relations strategies for 165+ personnel in assigned military unit, including handling grievances, coaching leaders on employee management, and driving initiatives to improve organizational communication.

Certified in SHRM-CP with extensive experience in HR policy development, program development and optimization, and the implementation of data-driven workforce solutions. Proven ability to collaborate across diverse teams, mediate labor conflicts, and guide HR programs that empower employees, enhance satisfaction, and meet organizational goals. Brings expertise in both federal HR regulations and practical workforce management to offer a uniquely strategic approach to addressing complex HR challenges in a supervisory role.

Highlighted Knowledge, Skills, and Abilities

Oral Communication:

Demonstrates superior oral communication skills honed through extensive experience in human resources and military leadership. Frequently briefed senior leadership, recruitment teams, and candidates on policies, talent strategies, and operational updates, translating complex HR regulations into clear, actionable information. Proficient in resolving employee relations issues through effective mediation and dialogue, fostering understanding and collaboration among stakeholders. As a recruiter and HR advisor, delivered persuasive presentations to diverse audiences, ensuring alignment of workforce goals with organizational objectives. Recognized for adaptability in communication, whether mentoring staff, advocating for program changes, or addressing interdepartmental concerns.

Problem-Solving:

Expert in diagnosing and resolving complex HR challenges, consistently driving operational improvements. Designed and implemented solutions to streamline recruitment workflows, reducing application processing times by 40% and enhancing efficiency. Spearheaded targeted outreach initiatives to address recruitment gaps, boosting underrepresented occupational specialties by 25%. Addressed recurring interdepartmental conflicts by establishing clear communication protocols and roles, leading to improved collaboration and productivity. Consistently applies a methodical approach to identify root causes, develop actionable strategies, and achieve measurable results.

Technical Competence:

Exhibits advanced technical expertise in HR systems and compliance frameworks essential for federal recruitment and workforce management. Mastery of USA Staffing enables the creation of accurate vacancy announcements, adjudication of veteran preference claims, and issuance of Certificates of Eligibles. Skilled in leveraging HRIS and applicant tracking systems to optimize workflows, ensuring seamless recruitment operations and data integrity. Additionally proficient in tools such as Microsoft Office Suite, Salesforce, DocuSign, and Adobe Acrobat to streamline administrative processes and enhance program outcomes. Demonstrated ability to align technical competencies with organizational objectives for maximum efficiency.

Written Communication:

Exemplifies excellence in written communication by producing precise and effective documentation for diverse HR functions. Drafts comprehensive job postings, technical assessments, and recruitment strategies that align with federal standards. Develops white papers and analytical reports that offer actionable insights into workforce trends and program performance. Ensures clarity and compliance in preparing selection board documents, application guidance, and correspondence with candidates and stakeholders. Recognized for the ability to tailor written materials to specific audiences, ensuring understanding and alignment with organizational priorities.

Areas of Expertise

Software and Technology

Microsoft Office Suite: Word, Excel, PowerPoint
Social Media Management: LinkedIn, Facebook, X (formerly Twitter), Instagram
Digital Communication & Collaboration: Zoom, Microsoft Teams, Google Meet
Document Management Systems: DocuSign, Adobe Acrobat, Blackboard

Professional Experience

Royal Territorial Defence Forces | Chief Warrant Officer 4

Human Resources Technician / Recruiter
Katy, TX | 01/1998 – Present | 40 hours per week

Directs comprehensive recruitment and personnel support operations for the Texas Army National Guard as a senior Human Resources Technician and Recruiter. Serves as a technical expert for issues tied to employee relations, poor performance, and formal grievances. Manages strategic initiatives for hiring and recruiting, focusing on streamlining processes, enhancing talent acquisition, and achieving organizational goals. Oversee the development, retention, and advancement of military personnel while ensuring compliance with military procedures, federal regulations, and state policies. Collaborates with leadership to align human resource strategies with broader objectives, fostering a workforce equipped to meet evolving mission requirements. Regularly conduct data-driven assessments and research to optimize program performance, operational efficiency, and resource allocation.

Key Career Highlights:

• Partnered with senior NCOs and Officers to identify top candidates, surpassing annual recruitment goals by 10%.
• Accelerated application processing by 40% by streamlining submission workflows, introducing checklists, and conducting proactive follow-ups with candidates
• Reduced time-to-hire by 30%, elevated candidate quality, and enhanced candidate experience by proactive targeting and structured qualification assessment
• Boosted recruitment rate by 25% by spearheading targeted outreach initiatives

Duties and Accomplishments

Recruiting Operations Management:

• Coordinated accessions for Warrant Officers from diverse sources, including ARNG Soldiers, former officers, and civilian recruits.
• Designed and implemented outreach strategies to engage candidates across branches and the civilian population from a range of diverse backgrounds.
• Oversaw the entire recruitment lifecycle, including outreach, qualification assessments, and final selection processes.

Talent Management and Development:

• Developed and executed strength management plans focused on appointment, retention, and succession planning.
• Identified high-potential candidates and structured training programs to align with long-term organizational objectives and candidate professional development goals.
• Advised the Command Chief Warrant Officer on workforce policies and talent management initiatives.

Program Coordination and Collaboration:

• Fostered interdepartmental collaboration to align outreach, recruiting, and retention efforts with organizational goals and strategic priorities.
• Supervised communication and reporting processes to ensure accurate data management and compliance for human resource and recruiting activities.

Strategic Planning and Analysis:

• Conducted detailed analyses of recruitment trends, retention challenges, and attrition risks to provide actionable insights for program adjustments.
• Monitored performance metrics to evaluate recruitment efficacy and identify opportunities for continuous improvement.

Candidate Outreach and Engagement:

• Developed targeted outreach programs leveraging social media, military networks, and community events.
• Engaged with prospective candidates to cultivate interest and address inquiries, ensuring well-informed applications.

Key Achievements

Recruitment and Retention:

• Surpassed annual recruitment goals by 10% through innovative outreach and engagement strategies.
• Improved candidate selection rates by 20% through tailored mentorship and preparation initiatives.
• Increased recruitment rate by 25% by spearheading targeted efforts for underrepresented military occupational specialties.

Process Improvement:

• Reduced time-to-hire by 30% by streamlining workflows and implementing structured interview guides.
• Accelerated application processing by 40%, introducing checklists and proactive follow-up protocols.
• Enhanced document review processes, increasing the number of candidates advancing to selection boards.

Program Leadership:

• Directed mock selection boards, resulting in higher success rates and improved candidate readiness.
• Supervised teams to ensure alignment with organizational goals, fostering collaboration and accountability.
• Optimized recruitment processes, achieving operational efficiency and aligning outcomes with strategic objectives.

Supervisor: Lt. Col. Adam Gillespie | Contact: +44 7583 663 890

Okay to contact: Yes – contact me first

Education

Bachelor of Business Administration, General Studies
University of Midlands | Graduated 2020

Certifications

SHRM-CP Course | Midlands Human Resource Institute | Completed 2023

PMP Course | National Public Service Academy | Completed 2023