Strategic Management and Programs Analyst Resume Sample

MARIA L. KERSWELL

Aarhus, Denmark                                                  Email: maria.kerswell.consult@europemail org
Phone: +45 50 33 73 90

Citizenship: EU
Security Clearance: Public Trust
Highest Federal Grade: GS-14

Announcement Number: ST-OPS-2214-PGM

EXECUTIVE PROFILE

Strategic Management and Programs Analyst with extensive expertise in team building, coaching, and mentoring, specializing in process and program improvement, financial wellness, and staff leadership. Adept at leading complex initiatives, enhancing staff performance, and driving operational excellence through strategic assessment leadership, execution, and reporting. Proven success in portfolio and program management with in-depth knowledge of FAR and ITAR regulations, ensuring compliance and operational efficiency.

Demonstrated expertise in contract planning, execution, and management, with a strong background in change management and analytical problem-solving. Exceptional ability to lead cross-functional teams, develop policies, and deliver impactful presentations to executive leadership. Equipped with comprehensive skills in financial forecasting, budget management, and logistical support for large-scale projects.

PROFESSIONAL EXPERIENCE

MANAGEMENT AND PROGRAMS ANALYST | GS-0343-14

Defence Systems Directorate | Aarhus, Denmark

March 2008 – Present

Supervisor: Fred Muccino | (202) 437-8220

• Serve as the Principal Advisor to the Law Enforcement Operations Division (LEOD). Provide comprehensive operational, administrative, and mission support, including logistical, technical, and financial oversight.
• Led project management efforts, and oversaw the entire lifecycle of various acquisition projects from strategy development to execution and closure, including laser eye protective glasses, Long-range acoustic devices (LRADs), Motor Command Vehicles (MCVs), and Canine explosive training aids.
• Manage the formulation and execution of the division’s annual budget, ranging from $38M to $43M.
• Oversee procurement processes including writing Statements of Work, conducting market research, and preparing Independent Government Cost Estimates (IGCE).
• Administer 17 active federal contracts as a Contracting Officer Representative (COR) with Level 3 certification.
• Ensure that multi-million-dollar contracts are properly monitored, controlled, and executed.
• Act as an active purchase cardholder, managing the LEOD purchase card program for daily and special operations, events, deployments, and emergencies.
• Function as the Facility Liaison while partnering with the General Services Administration (GSA) and building owners to resolve facility-related issues, securing approvals, funding, and completion of necessary projects on behalf of the agency.
• Prepared and presented key financial and operational documentation, provided strategic insights and advice to executive leadership, and aligned LEOD management decisions with the agency’s mission and objectives.
• Developed and implemented policies, procedures, and standards consistent with agency goals, and conducted financial forecasting, variance analysis, and trend identification to provide actionable recommendations accepted by leadership.
• Collaborated with Law Enforcement Officers (LEOs) and non-LEOs to procure necessary products, services, and systems, while managing all purchase card transactions to support LEOD and Directorate operations.
• Oversaw and managed complex operational programs such as the Motor Command Vehicle (MCV) and officer uniform programs.
• Evaluated and modified policies in assigned areas of responsibility; ensured compliance with new legislation, executive orders, and agency directives, while preparing and delivering analytical findings and recommendations through briefings and presentations.
• Directed the development of new changes to existing directives, coordinated with support staff to assess the applicability of new legislation and executive orders, and advised on their potential impact on agency operations and managerial programs.

MANAGEMENT ANALYST | GS-0343-12

European Institute for Biomedical Research
May 2006 – March 2008

Supervisor: Confidential
Spearheaded the optimization of operational processes by directing the day-to-day administrative program for the Defense Information Systems Agency (DISA).

• Facilitated the enhancement of human resources, security, property accountability, and space management by offering in-depth analytical and evaluative support to both civilian and military personnel programs.
• Championed effective communication and coordination by streamlining personnel requests and guiding staff on the preparation of position descriptions and administrative protocols.
• Orchestrated solutions for complex manpower and administrative challenges, advising on personnel allocation and resource management.
• Amplified program effectiveness by formulating and executing contractor management strategies for the Warfighting and Information Sharing Engineering Center.
• Drove contract success and acquisition efficiency by serving as Contracting Officer Representative (COR) and Task Monitor, and shaped acquisition plans and strategies that adhered to federal regulations.
• Delivered impactful acquisition results by overseeing the preparation of statements of work, performance work statements, proposal evaluations, and interagency agreements.
• Maximized financial and resource efficiency by leading program control activities, including budget forecasting, contract execution, and earned value management.
• Secured the effective deployment of funds by coordinating purchase orders for equipment, supplies, and services which directly contributed to program success and operational readiness.
• Elevated staff productivity by assessing support effectiveness, collaborating with section chiefs, and ensuring timely completion of critical, high-impact projects.
• Strengthened performance accountability by overseeing civilian and military evaluations.
• Executed high-priority initiatives under tight deadlines by managing the completion of complex, sensitive assignments.
• Cultivated staff growth and development by coordinating robust training and career opportunities for personnel across divisions.
• Influenced organizational structure and workforce strategy by developing and monitoring policies related to manpower resources.
• Ensured compliance with National Performance Review (NPR) standards by designing and implementing agency procedures that aligned with manpower allocations, budget ceilings, and reporting requirements.

SUPERVISORY OFFICE MANAGER/PROGRAM MANAGER (CONTRACTOR)

SUPERVISORY OFFICE MANAGER/PROGRAM MANAGER (CONTRACTOR)

July 2005 – April 2006

Supervisor: Confidential

• Directed the daily operations of the Administrative Office, and ensured the effective and efficient delivery of support services to assigned Intramural Research Laboratories and Branches.
• Recruited, supervised, trained, and evaluated administrative staff, drove high-performance levels, and strengthened adherence to organizational standards.
• Served as a key advisor to Intramural Laboratory and Branch Chiefs on critical administrative areas, including personnel management, budgeting, travel coordination, and acquisitions.
• Adhered with the policies and regulations set by the Department of Health and Human Services, National Institutes of Health, and the National Heart, Lung, and Blood Institute.
• Actively participated in NHLBI and NIH meetings to stay informed of administrative management policies and events, and led efforts to modify or create new policies for agency review and approval.
• Led the team in identifying, distributing, and balancing workload and tasks, aligned responsibilities with the government contract, agency workflows, and the skills and specializations of employees to ensure optimal performance.
• Facilitated team-building exercises that enhanced group synergy by employing effective group facilitation, coaching, and problem-solving techniques.

EDUCATION

BACHELOR’S DEGREE, BUSINESS ADMINISTRATION | University of Helsinki – Finland | 1997

PROFESSIONAL DEVELOPMENT

• COR Level III Certification | 2009
• Government Purchase Card Holder | 2009

PROFESSIONAL AFFILIATIONS

• International Society of Female Professionals (ISFP)

KEY SKILLS

Microsoft Office Suite | Federal Domestic/Foreign Travel Systems | Fellowship Payment System (FPS) | DELPRO Purchasing | EBP Purchasing | Defense Travel Systems (DTS) | Enterprise Data and Global Exchange System | CMIS | Internet Recruiting | Resumix/Hiresystem | Restrac | SAP | Action Information Action System (AIMS) | Automated Time Attendance and Production System (ATAAPS) | Enterprise Data and Global Exchange (EDGE) | Defense Civilian Personnel Data System (DCPDS) | Manage Personnel Resources System (CMIS) | National Security Personnel System (NSPS) | FFMS Savantage | FileOnQ Webview | WebTA | Citibank Manager | FASCLASS | EIS | FISTS | Internet-literate.