Program Manager Resume Template

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Industry

HR Operations

Carrer Level Executive

Written by Dua Khan

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Program Manager Resume Example

Tom Demetraci

London, UK | +44 77 0000 3542 | [email protected]

Program Manager

Strategic Leader in Operations and Talent Acquisition | 15+ Years of Marine Corps Excellence

Career Synopsis

Results-driven Program Manager, Sales, and Human Resources Director offering 15+ years’ expertise in the United States Marine Corps. Skilled in Operations, People Management, Talent Acquisition, Culture Change, and Curriculum Development. Strategic thinker, passionate about developing and empowering individuals to unlock unbridled capabilities. Track record of implementing effective organizational change to align resources and human capital with strategic objectives. Adaptable and high-performing, capable of leading cross-functional teams of up to 150 employees. Proficient in analyzing and mitigating risk, enhancing flexibility and performance, and implementing comprehensive programs using agile and waterfall methodologies.

Areas of Expertise

Languages: English | Greek

Professional Experience and Impact

International Defence Organization – European Command
Senior Regional Director of Human Resources | June 2023 – Present

Implement training programs, talent acquisition strategies, and curriculum development.
Build cohesive teams with senior 8412s, enhancing district unity.
Develop annual training plans, and implement quarterly 8412 training sessions.
Assume personal ownership of 8412 development, providing necessary training and coaching to underperforming 8412s.

Senior Regional Director of Operations | April 2021 – June 2023

Ensured district goals were met by leading contracting and shipping missions for enlisted and officer personnel,
Oversaw eight recruiting stations, identified inefficiencies, and recommended process improvements.
Mentored, coached, and trained recruiting station operations chiefs, and focused on enhancing their leadership and operational skills.
Maintained high standards by implementing waiver process improvements and conducting quality control checks.
Exceeded shipping missions, strengthened the pool for the following fiscal year, and developed innovative models to forecast impacts.
Engaged with higher headquarters and eight operations chiefs, fostering trust and maintaining strong relationships.

Strategic Operations Command – National HR Oversight
Deputy Human Resource Director | June 2020 – April 2021

Provided recruiting-related training and analyzed training and operations for recruiting stations and substations.
Recommended improvements for training and evaluation of recruiter activities; planned and scheduled command group actions.
Managed administrative follow-ups from inspections and training assistance visits.
Assisted with recruiter evaluations and certification processes at three, six, and nine-month intervals.
Planned and executed Marine Corps Communication and Consulting skills training, and developed monthly training programs.
Analyzed canvassing recruiter force status while delivering effective training to recruiters and station commanders.

Senior Director of Operations | June 2018 – June 2020

Advised the Commanding Officer on current and future enlisted recruiting operations by providing insightful recommendations; oversaw the yearly ship mission by component and category.
Maintained accurate program assignments by assigning reserve QSNs to poolees following their initial enlistment; kept the pool, recruit training, waiver, and discharge boards up to date and accurate within the Operations section.
Ensured accuracy in reporting by reviewing MEPS daily reports and MCRISS transaction logs before filing.
Coordinated the shipping of 776 poolees to Marine Corps Recruit Depot Parris Island.
Supervised contracting, program assignments, and reserve quota assignments for 816 poolees.
Adjusted shipping requirements and program assignments by coordinating daily with RSS Station Commanders and 1st Marine Corps District personnel; exceeded shipping requirements for the district by providing a shipping overage.

Western Regional Command – Human Capital Division
Regional Senior Quality Control Director Human Resource | March 2015 – June 2018

Ensured the overall supervision and management of enlisted personnel matters for the Recruit Liaison Section (RLS) by coordinating with the Officer-In-Charge (OIC).
Maintained enlistment criteria standards by supervising and validating interviews conducted by Recruit Liaison District representatives, processing 5,639 recruits, 495 discharges, and 219 Post Enlistment Disclosures (PED).
Monitored quality control by overseeing the Quality Control Information System (QCIS), Recruit Enlistment Processing Errors (REPE) reports, Recruiter Malpractice reports, and Enlistment Incentive Program (EIP) changes, correcting 319 administrative errors.
Supervised key recruit assessments by monitoring the Initial Strength Test (IST) during receiving week and overseeing the Moment of Truth brief, interviewing 129 recruits for IST failures.
Managed recruit discharge processes by supervising interviews at the Special Training Company (STC) and Recruit Separation Platoon (RSP), performing 65 enlisted incentive program changes and assignments.
Enhanced training by conducting the Western Recruiting Region’s (WRR) Military Entrance Processing Station (MEPS) Liaison course and serving as an instructor, training 2 MEPS Liaisons during AC-S Training and Assistance Visits.

National Assessment & Onboarding Centre – Operational Entry
Senior Quality Control Director of Human Resources | July 2013 – March 2015

Established professional working relationships with other service organizations within MEPS.
Coordinated scheduling with MEPS for mental and physical testing, processing 564 applicants and shipping 466 poolees to recruit training.
Ensured all enlistment criteria were met and quality control measures were upheld, achieving noteworthy QCIS metrics: 1.73% PEDs, 0.43% IST failures, 2.16% administrative discrepancies, and 0.43% missing documents.
Reported discrepancies in enlistment packages to RS Headquarters and conducted independent verification of items of interest.
Implemented procedures for expeditious processing of Marine applicants into MEPS, maintaining high standards of integrity as the CO’s final quality control checkpoint.
Assisted in teaching All Hands and SNCOIC training classes, contributing to the professional development of the team.

Education

Masters Degree Business Administration (MBA) | Pennsylvania State University | August 2021 – May 2024
Penn State Alumni
Graduate Certificate in Strategic Leadership | Pennsylvania State University | December 2023
Yellow Belt Certification | Lean Six Sigma | 2016

Volunteer Experience

Boys and Girls Club | Glen Cove, NY | September 2023 – Present
Local Youth Soccer Coach (1st, and 2nd Grade) | Glen Cove, NY | April 2023 – Present

How to Write a Program Manager & HR Director Resume That Gets Results

This guide from our HR resume writing service is practical, direct, and tailored for readers with a mix of military and civilian experience who want to create an impressive program management/HR resume.

1. Lead With a Clear and Focused Headline

Your headline should instantly position you as the right candidate.

Example:

Program Manager and HR Director | Strategic Leader in Operations & Talent Acquisition | 15+ Years of Marine Corps Excellence

This sets the tone and immediately tells recruiters your specialty and level.

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2. Start With a Career Synopsis That Highlights Your Brand

Craft a concise opening summary, 2-4 lines, that demonstrates your experience, leadership style, and what you bring to the table.

Example:

Results-driven Program Manager and Human Resources Director with 15+ years’ expertise driving organizational change, operations, and talent acquisition in dynamic environments. Proven success leading cross-functional teams, implementing process improvements, and building cultures of accountability and high performance. Passionate about developing talent and aligning resources to meet strategic objectives.

3. Spotlight Your Core Areas of Expertise

Use a skills section with keywords tailored to the roles you want. Don’t just list “soft skills”, showcase operational and leadership competencies:

Program Management
Operations Leadership
Talent Acquisition & Development
HR Strategy
Organizational Change
Agile & Waterfall Methodologies
Stakeholder Engagement
Risk Management
Team Leadership
Curriculum Development
Process Improvement

As a tip from our business operations resume writer, “If you’re multilingual or have special certifications, add those too.”

4. Structure Your Experience Around Impact, Not Just Responsibilities

For each job, use bold action verbs and focus on measurable achievements, not generic duties. State the context, your actions, and the outcomes.
Example Bullets:

Implemented district-wide training and talent strategies that improved team cohesion and exceeded recruitment targets.
Developed annual and quarterly training plans, directly coaching underperforming team members to improved results.
Mentored and trained up to 150 personnel, building high-performing cross-functional teams and strengthening organizational culture.
Optimized operations and eliminated inefficiencies, leading to mission success and improved resource utilization.
Introduced process improvements and quality controls that reduced administrative errors and improved compliance metrics.

Use real numbers: How many people did you lead? How much did you improve processes by?

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5. Demonstrate Adaptability and Leadership Across Functions

Tom’s experience shows both HR and program management skills. If you have a similar background, don’t silo your expertise, show how you integrate operations and people management to drive results.

Example:
Oversaw district operations and talent development for eight recruiting stations, balancing mission objectives with team leadership and process redesign.

6. Education, Certifications, and Ongoing Learning

List advanced degrees, certifications (e.g., Lean Six Sigma, PMP), and relevant professional development. Highlight prestigious or relevant programs, like an MBA or leadership certificate.

7. Show Commitment to Community and Leadership Outside of Work

Volunteer experience as a coach or youth mentor signals leadership, community engagement, and character.
Example:
Volunteer Soccer Coach | Boys and Girls Club, Coached, mentored, and built teamwork among local youth.

8. Formatting and Final Tips

Use clear section headings (Professional Experience, Education, Certifications, Volunteer Experience).
Keep your layout clean and organized.
Use consistent verb tense and bullet formatting.
Keep to 1-2 pages.

Quick Resume Checklist for Program Managers & HR Directors

Headline: Clear and specific, not generic
Career Synopsis: 2–4 lines of your leadership value
Areas of Expertise: Skill keywords tailored to the job
Experience: Impact-driven, with numbers where possible
Education/Certifications: List in reverse chronological order
Community Involvement: Brief, relevant, positive
Formatting: Clean, scannable, typo-free

Final Thoughts

If you’re coming from a military or high-accountability background, translate your leadership with the help of a military CV writer at RWL, operations, and talent development into plain language that speaks to private-sector employers. Quantify your achievements, showcase your ability to drive change, and let your record of developing people and processes shine through.

Your next leadership role is waiting, make your resume your strongest advocate!

Adapted from real career success stories. Now, write your own with the help of a professional and certified resume writing service online!