Scrum Master Resume Templates

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Written by Dua Khan
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Scrum Master Resume Example

Travis Vargas

[email protected]
Scrum Master Richmond Hill, ON

Dedicated IT Professional and AWS Certified Solutions Architect Associate with extensive experience as a Project Manager, Business Analyst, and Scrum Master. Able to manage all phases of the end-to-end project lifecycle from scoping, requirements gathering, and strategic analysis, to delivery, User Acceptance Testing, and ongoing customer support. Passionate about implementing cutting-edge technology solutions as a major driver of innovation, competitive advantage, and data security. Able to create detailed management information reports and dashboards using Business Intelligence solutions to enhance the project decision-making process. Strong track record of continuous improvement, team coaching, and resource optimization using Agile/Scrum principles. Now seeking to leverage broad IT knowledge to take on a new role in the Cyber Security space.

Technical Proficiencies & Skills

Business/IT Skills: Information Security, Cyber Security, Network Security, IT Business Analysis, Program Management, Project Management, Collaboration, Teamwork, Technical Troubleshooting, Customer Service Delivery, Leadership, Training, Mentoring, Agile/Scrum Methodologies.
Software/Platforms: Linux/Kali Linux, Bash, Metasploit, VirtualBox, SQL, Python.

Professional Experience

CrownEdge Realty Group, Toronto, ON                                            10/2004 – Present

Professional Realtor®

Verisec Solutions Inc., Calgary, AB                                                   12/2014 – 04/2020

Senior Information Technology Business Analyst, 11/2018 – 04/2020

Conceptualized and delivered custom software solutions to automate job design processes with oversight for all phases of the end-to-end development lifecycle from ideation to launch. Highlights included the following:

  • Leveraged analytical skills to map process workflows and data flows as part of the software development process.
  • Created job design processes and shortened the role request process by 2 days to reduce friction during the customer transaction cycle leading to cost savings, improved SLAs (security team), and greater customer satisfaction.
  • Tracked the release cycle and provided management information/business intelligence using Tableau and Power BI.
  • Fostered strong working relationships with cross-functional colleagues at all levels of the business.
  • Used SharePoint to maintain core project functions such as data management and governance.
  • Identified discrepancies, errors, and opportunities for enhancement across multiple systems.

Project Manager / Licensed Scrum Master, 11/2016 – 11/2018

Deployed Scrum Master knowledge and tools to carry out Sprint Planning, Sprint Reviews, Daily Stand-ups, and Sprint Retrospectives across a variety of high-priority IT projects. Collaborated with Scrum Master peers to share information, align processes, and resolve common issues. Achievements included:

  • Managed and prioritized the backlog to optimize the use of available resources.
  • Implemented mandatory cross-training for developers to reduce impact of resource deficits, saving the company thousands of dollars and significant time costs associated with hiring and training new staff.
  • Coached Scrum team members and continually reiterated the project vision and scope.
  • Monitored team productivity against KPIs and identified opportunities for performance enhancement.
  • Evaluated errors using root cause analysis and reported findings to the development team.
  • Document key metrics using Microsoft VSTS including product backlog, sprint backlog, tasks, testing, and bugs logs.

Business Analyst, 12/2014 – 11/2016

Enabled project teams to fulfill various functions by developing and implementing PMO processes and tools. Accomplishments:

  • Tracked project progress against performance metrics, schedule, and budget.
  • Ensured that governance and accountability processes were embedded in all transformation projects.
  • Collated deployment health information and prepared detailed reports for senior leaders as requested.

Nexel Industrial Systems, Ottawa, ON                                             06/2011 – 12/2014

Business Process Lead in IT Sales & Marketing, 03/2014 – 12/2014

Orchestrated a successful transformation project involving the migration from a legacy system (MS Dynamics CRM) to Salesforce. Highlights included the following:

  • Carried out extensive strategic planning and analysis prior to project commencement including requirements gathering, scoping, and stakeholder engagement.
  • Led business process modeling and mapping sessions in consultation with multi-disciplinary colleagues.
  • Acted as a key resource and focal point through all stages of the project with a mandate to drive time cost savings and develop efficient solutions, enabling senior leaders to focus on value-add activities through to project completion.
  • Assessed existing business processes and procedures to identify areas for improvement.

SAP Sales & Distribution Business Analyst, 07/2013 – 03/2014

Collaborated with Pricing Managers in various global locations to prepare for impending pricing changes in SAP. Accomplishments included the following:

  • Developed and rolled out scripts to enable consistent reaction to mass price changes in SAP using WinShuttle Studio eliminating the need for manual SAP updates and delivering a 10+ hour time saving for pricing managers.
  • Designed functional specifications for projects and facilitated the planning and deployment of new SD functionalities.
  • Maintained open communication with project stakeholders as a liaison between technical and non-technical teams.
  • Contributed to the User Acceptance Testing program in conjunction with business SMEs to avoid lost productivity and produce thousands of dollars in cost savings for the company.
  • Carried out special projects and assignments as requested by senior leaders.

Additional Experience

Global Rotational Development Program: International IT Rotation Program – Nexel Systems

Education

BBA, Management Information Systems (2010)

Western Canadian University, Class of 2010
Cum Laude | Dean’s List 2009

Associates, Multimedia & Web Design (2002)

The Art Institutes

Professional Training & Certifications

CompTIA Security+ – (in progress) – CompTIA

Certified Ethical Hacker (CEH) – (in progress) – EC-Council

Licensed Scrum Master

AWS Certified Solutions Architect Associate – Amazon Web Services (AWS) (Issued 11/2022 – Expires 11/2025)

Certificate, Information Security & Networking: Cyber Security Institute – University of Houston Clear Lake (2016)

SCM 605 (Sales Processing in SAP), SCM 600 (Business Processes in Sales & Distribution), SCM 620 (Pricing in Sales & Distribution): SAP Training – SAP Americas Headquarters

Writing a Winning Resume as a Modern Scrum Master or IT Project Leader

Lessons and Tactics From the Career of Travis Vargas

Do you want your next resume to impress recruiters and other technologists and decision makers who understand the distinction between “agile talk” and tangible outcomes? Here’s our tech resume writer, Dua Khan, will let you know how to turn your project leadership, business analysis, and Scrum credentials into a story that gets attention:

1. Skip the Corporate Lingo, Get Real About Your Journey

Most resumes start with a bland “objective” or a too-general profile. Travis’s approach: own your versatility and ongoing growth.

Your move:
Open with a single, high-impact paragraph. Show your evolution, not just your label.

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“AWS Certified Solutions Architect Associate with hands-on experience as Project Manager, Business Analyst, and Scrum Master. Managed the complete project lifecycle, implemented business intelligence dashboards, and coached teams in Agile/Scrum to achieve performance breakthroughs.”

This is your “here’s what I actually do and why it matters” moment. Make it sound like you, skip the fluff.

2. Technical Skills Aren’t Just a List, They’re the “How” Behind Your Wins

Travis’s edge: He doesn’t just list “Linux” or “Metasploit”, he uses them to deliver security, troubleshoot fast, and build solutions.

Your move:
Frame skills by how you use them. Example:

“Leveraged Python and SQL to automate job design processes, cutting role request cycle time by 2 days and boosting customer satisfaction.”

Don’t just say “Agile/Scrum”, show how you used Agile to coach cross-functional teams or accelerate delivery.

3. Transform Job Entries Into “Plays” That Prove Value

Instead of writing duties, describe the situation, your action, and the win.

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Sample Playbook Entries:

  • CrownEdge Realty Group, Realtor®
    (Don’t hide non-tech roles, show resourcefulness and breadth.)

    • “Negotiated deals and managed client relationships, balancing business growth with exceptional service, a foundation for strong stakeholder skills.”
  • Verisec Solutions Inc., Senior IT Business Analyst
    • “Mapped workflows and automated a critical job design process, saving security team hours and raising customer service scores. Managed the entire dev lifecycle, requirements, launch, and beyond.”
    • “Became the team’s go-to for data visualization, building Tableau and Power BI dashboards that made project status crystal clear for execs.”
  • Project Manager/Scrum Master
    • “Instituted mandatory cross-training, reducing developer shortages, saving thousands in hiring costs, and ensuring agile resilience.”
    • “Used Microsoft VSTS to keep the backlog lean and focused, tracked metrics, logged bugs, and drove real retrospectives (not just box-ticking).”

4. Spotlight “Process Fixes” and Team Coaching Moments

Everyone claims “continuous improvement,” but Travis made it real, mandatory cross-training, root cause analysis, transparent KPIs.

Your move:
Describe the coaching or process fix. Add a punchy metric or business outcome.

“Coached Scrum team to work through Sprint Retrospectives, driving a 15% improvement in velocity and fewer production bugs. Instituted root cause review process for errors, cut major rollbacks by half.”

5. Treat Certifications Like Proof of Curiosity, Not Just Credentials

Don’t just list them, add a line showing how you’re investing in your future, like Travis’s CEH and Security+ in progress.

“Currently pursuing CompTIA Security+ and CEH to deepen information security knowledge and stay ahead in the evolving cybersecurity landscape.”

Show you’re not just qualified, but hungry to keep learning.

6. Put Nonlinear Career Moves Into Perspective

If you’ve been a Business Analyst, Project Manager, and Realtor, that’s not “jumping around”, it’s building a toolbox.

Your move:
Briefly connect the dots.

“Blended customer-facing business skills from real estate with deep IT project delivery, developing a uniquely holistic view of solution design and stakeholder communication.”

7. Education and Training: Tie to Modern Roles

“BBA, Management Information Systems, foundation for translating business goals to tech outcomes.”
“Certificate, Information Security & Networking, hands-on security focus before it was ‘trendy.’”

8. Your Final Section, Make It Personal

End with a “Why Now?” statement, a line about your next move and your mindset.

“After years orchestrating business and tech transformations, I’m ready to apply my agile mindset and security skills to help organizations thrive in the evolving cyber landscape.”

The Real Secret?

Write your resume like you’d explain your story to a sharp colleague over coffee: Focus on how you get things done, why your approach works, and what you’re learning next. Use specifics, share metrics, and let your personality (not just your credentials) do the talking.

At RWL engineering resume writing service, we believe every resume should be a living proof of adaptability, strategy, and results, not just a dry career history. Make it your playbook, not a catalog.

Ready for your next “play”? Let’s make your career story impossible to ignore.

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