Scrum Master Resume Template
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IndustryCarrer Level Professional
Written by Dua Khan
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Carrer Level Professional
Written by Dua Khan
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Scrum Master Resume Example
Travis Vargas |
[email protected] |
| Scrum Master | Richmond Hill, ON |
Dedicated IT Professional and AWS Certified Solutions Architect Associate with extensive experience as a Project Manager, Business Analyst, and Scrum Master. Able to manage all phases of the end-to-end project lifecycle from scoping, requirements gathering, and strategic analysis, to delivery, User Acceptance Testing, and ongoing customer support. Passionate about implementing cutting-edge technology solutions as a major driver of innovation, competitive advantage, and data security. Able to create detailed management information reports and dashboards using Business Intelligence solutions to enhance the project decision-making process. Strong track record of continuous improvement, team coaching, and resource optimization using Agile/Scrum principles. Now seeking to leverage broad IT knowledge to take on a new role in the Cyber Security space.
Technical Proficiencies & Skills
| Business/IT Skills: | Information Security, Cyber Security, Network Security, IT Business Analysis, Program Management, Project Management, Collaboration, Teamwork, Technical Troubleshooting, Customer Service Delivery, Leadership, Training, Mentoring, Agile/Scrum Methodologies. |
| Software/Platforms: | Linux/Kali Linux, Bash, Metasploit, VirtualBox, SQL, Python. |
Professional Experience
CrownEdge Realty Group, Toronto, ON 10/2004 – Present
Professional Realtor®
Verisec Solutions Inc., Calgary, AB 12/2014 – 04/2020
Senior Information Technology Business Analyst, 11/2018 – 04/2020
Conceptualized and delivered custom software solutions to automate job design processes with oversight for all phases of the end-to-end development lifecycle from ideation to launch. Highlights included the following:
- Leveraged analytical skills to map process workflows and data flows as part of the software development process.
- Created job design processes and shortened the role request process by 2 days to reduce friction during the customer transaction cycle leading to cost savings, improved SLAs (security team), and greater customer satisfaction.
- Tracked the release cycle and provided management information/business intelligence using Tableau and Power BI.
- Fostered strong working relationships with cross-functional colleagues at all levels of the business.
- Used SharePoint to maintain core project functions such as data management and governance.
- Identified discrepancies, errors, and opportunities for enhancement across multiple systems.
Project Manager / Licensed Scrum Master, 11/2016 – 11/2018
Deployed Scrum Master knowledge and tools to carry out Sprint Planning, Sprint Reviews, Daily Stand-ups, and Sprint Retrospectives across a variety of high-priority IT projects. Collaborated with Scrum Master peers to share information, align processes, and resolve common issues. Achievements included:
- Managed and prioritized the backlog to optimize the use of available resources.
- Implemented mandatory cross-training for developers to reduce impact of resource deficits, saving the company thousands of dollars and significant time costs associated with hiring and training new staff.
- Coached Scrum team members and continually reiterated the project vision and scope.
- Monitored team productivity against KPIs and identified opportunities for performance enhancement.
- Evaluated errors using root cause analysis and reported findings to the development team.
- Document key metrics using Microsoft VSTS including product backlog, sprint backlog, tasks, testing, and bugs logs.
Business Analyst, 12/2014 – 11/2016
Enabled project teams to fulfill various functions by developing and implementing PMO processes and tools. Accomplishments:
- Tracked project progress against performance metrics, schedule, and budget.
- Ensured that governance and accountability processes were embedded in all transformation projects.
- Collated deployment health information and prepared detailed reports for senior leaders as requested.
Nexel Industrial Systems, Ottawa, ON 06/2011 – 12/2014
Business Process Lead in IT Sales & Marketing, 03/2014 – 12/2014
Orchestrated a successful transformation project involving the migration from a legacy system (MS Dynamics CRM) to Salesforce. Highlights included the following:
- Carried out extensive strategic planning and analysis prior to project commencement including requirements gathering, scoping, and stakeholder engagement.
- Led business process modeling and mapping sessions in consultation with multi-disciplinary colleagues.
- Acted as a key resource and focal point through all stages of the project with a mandate to drive time cost savings and develop efficient solutions, enabling senior leaders to focus on value-add activities through to project completion.
- Assessed existing business processes and procedures to identify areas for improvement.
SAP Sales & Distribution Business Analyst, 07/2013 – 03/2014
Collaborated with Pricing Managers in various global locations to prepare for impending pricing changes in SAP. Accomplishments included the following:
- Developed and rolled out scripts to enable consistent reaction to mass price changes in SAP using WinShuttle Studio eliminating the need for manual SAP updates and delivering a 10+ hour time saving for pricing managers.
- Designed functional specifications for projects and facilitated the planning and deployment of new SD functionalities.
- Maintained open communication with project stakeholders as a liaison between technical and non-technical teams.
- Contributed to the User Acceptance Testing program in conjunction with business SMEs to avoid lost productivity and produce thousands of dollars in cost savings for the company.
- Carried out special projects and assignments as requested by senior leaders.
Additional Experience
Global Rotational Development Program: International IT Rotation Program – Nexel Systems
Education
BBA, Management Information Systems (2010)
Western Canadian University, Class of 2010
Cum Laude | Dean’s List 2009
Associates, Multimedia & Web Design (2002)
The Art Institutes
Professional Training & Certifications
CompTIA Security+ – (in progress) – CompTIA
Certified Ethical Hacker (CEH) – (in progress) – EC-Council
Licensed Scrum Master
AWS Certified Solutions Architect Associate – Amazon Web Services (AWS) (Issued 11/2022 – Expires 11/2025)
Certificate, Information Security & Networking: Cyber Security Institute – University of Houston Clear Lake (2016)
SCM 605 (Sales Processing in SAP), SCM 600 (Business Processes in Sales & Distribution), SCM 620 (Pricing in Sales & Distribution): SAP Training – SAP Americas Headquarters
Related Scrum Master Resume Template
How to Write a Scrum Master Resume: A Professional Guide
At Resume Writing Lab, we understand that a compelling Scrum Master resume is crucial for securing your next great career opportunity. Your resume should clearly reflect your expertise, demonstrate your value, and distinguish you from other candidates. Here’s a detailed guide on how to craft an impactful Scrum Master resume, similar to the successful format used by top industry professionals.
1. Contact Information
Begin your resume with clear, concise contact details:
- Name: Bold and prominently displayed.
- Location: City and state.
- Phone Number: Professional contact number.
- Email Address: Ensure it’s professional.
- LinkedIn Profile: A customized URL that enhances your credibility.
Example above:
Travis Vargas
Richmond Hill, ON | Travis Vargas
2. Professional Title and Summary
Include a strong title reflective of your specialization, and follow with a concise yet impactful career synopsis emphasizing your expertise and achievements.
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Professional Title Example: Scrum Master
Career Synopsis Example: Dedicated IT Professional and AWS Certified Solutions Architect Associate with extensive experience as a Project Manager, Business Analyst, and Scrum Master. Able to manage all phases of the end-to-end project lifecycle from scoping, requirements gathering, and strategic analysis, to delivery, User Acceptance Testing, and ongoing customer support. Passionate about implementing cutting-edge technology solutions as a major driver of innovation, competitive advantage, and data security. Able to create detailed management information reports and dashboards using Business Intelligence solutions to enhance the project decision-making process. Strong track record of continuous improvement, team coaching, and resource optimization using Agile/Scrum principles. Now seeking to leverage broad IT knowledge to take on a new role in the Cyber Security space.
3. Areas of Expertise
Clearly outline your core competencies. Choose relevant keywords tailored to the job description and your industry specialization.
Sample Areas of Expertise:
- Information Security
- Cyber Security
- Network Security
- IT Business Analysis
- Program Management
- Project Management
- Collaboration
- Teamwork
- Technical Troubleshooting
- Customer Service Delivery
- Leadership
4. Professional Experience and Impact
Structure this section chronologically, beginning with your most recent role. Clearly state your job title, company name, and employment dates. Emphasize achievements rather than duties. Quantify your accomplishments wherever possible.
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Example:
Senior Information Technology Business Analyst, Verisec Solutions Inc., Calgary, AB
Solutions | 11/2018 – 04/2020
- Leveraged analytical skills to map process workflows and data flows as part of the software development process.
- Created job design processes and shortened the role request process by 2 days to reduce friction during the customer transaction cycle leading to cost savings, improved SLAs (security team), and greater customer satisfaction.
- Tracked the release cycle and provided management information/business intelligence using Tableau and Power BI.
Project Manager / Licensed Scrum Master
Solutions | 11/2016 – 11/2018
- Managed and prioritized the backlog to optimize the use of available resources.
- Implemented mandatory cross-training for developers to reduce impact of resource deficits, saving the company thousands of dollars and significant time costs associated with hiring and training new staff.
5. Education
Clearly present your academic qualifications succinctly at the end of your resume.
Example:
BBA, Management Information Systems, Western Canadian University, Class of 2010
6. Additional Sections (Optional)
Include additional sections like certifications, training programs, or advisory board memberships if relevant.
Example:
Certified Ethical Hacker (CEH) – (in progress) – EC-Council
Resume Writing Tips from Resume Writing Lab:
- Focus on Quantifiable Results. Demonstrate clear outcomes using numbers, percentages, and monetary figures.
- Customization. Tailor your resume for each role you apply to, aligning closely with the job description.
- Keyword Optimization. Use relevant industry-specific keywords that recruiters and ATS systems target.
- Clarity and Conciseness. Keep sentences concise, clear, and impactful.
- Professional Formatting. Maintain consistency with fonts, headings, and bullet points.
Crafting a powerful Scrum Master resume is your first step towards career advancement. Following these structured guidelines provided by Resume Writing Lab will ensure your resume stands out, clearly highlights your achievements, and maximizes your potential for landing your desired role.