Air Force Veteran Resume Example
Sabrina L. Taverner
Oakville, Ontario, Canada | +1 (416) 381‑2274 | [email protected]
Air Force Veteran
Health Information Management | Regulatory Compliance | Data Analysis
Career Synopsis
Results-focused Air Force veteran offering 20+ years’ experience in logistics, intelligence, and cybersecurity. Currently pursuing a Bachelor of Science in Health Information Management, combining a solid foundation in data analysis, cybersecurity, and process optimization with a passion for improving healthcare information systems. Skilled in managing sensitive information, troubleshooting IT systems, and leading cross-functional teams to achieve organizational goals. Adept at learning new technologies and committed to gaining hands-on experience with Epic and other healthcare platforms.
Areas of Expertise
Data Analysis | Health Information Management | Cybersecurity | Intelligence Operations | Logistics Management | Information Security | Process Improvement | Cross-Functional Team Leadership | IT Troubleshooting | Risk Management | Epic Systems (In Progress) | Microsoft Office Suite 365 | Azure | Mac | Microsoft Windows
Professional Experience and Impact
TEKSOLUTIONS INC. | Toronto, ON
Service Desk Agent | September 2021 – December 2021
- Spearheaded a multi-factor authentication project that upgraded device security for over 3600 employees and reached 97% of the enterprise security goal.
- Resolved over 500 IT and mobile service requests to minimize downtime and maintain operational efficiency while using Azure GoToAssist RingCentral and the Enterprise Support Portal.
ACI LEARNING CANADA | Remote Internship
Computer User Support Specialist (Internship) | June 2021 – August 2021
- Provided installation and support for Windows OS, offered command line assistance, and resolved device and network issues.
- Secured wired and wireless local networks by implementing physical security measures and preventing common attacks.
- Identified security compromises and developed a strong understanding of penetration testing along with vulnerability scanning techniques.
Royal Canadian Air Force (RCAF) | Ottawa, ON & Deployed Locations
Signal Intelligence Manager | June 2017 – December 2020
- Acted as the Subject Matter Expert for all SIGINT reports, presentations, and documentation; oversaw a team of 68 employees and managed global intelligence reporting for assigned areas of responsibility.
- Led 24/7 operations of an Intelligence Center, analyzed real-time targeting and threat data for tactical combat units, and gathered critical information to prepare reports for dissemination to multiple Department of Defense components.
- Collaborated with Senior Analysts to set tasking priorities, develop actionable options, and implement training requirements and mission standards during weekly meetings.
- Developed and enforced operational instructions while training personnel on reporting methods, research tools, databases, and schedules.
- Delivered detailed oral and written briefs to Division Chiefs, and provided updates on operational plans, progress, and emerging issues.
CIVIL ENERGY PARTNERS LTD. | Calgary, AB
Hiring Our Heroes Corporate Fellow (Internship) | August 2020 – November 2020
- Streamlined and optimized processes for tracking, updating, and ensuring quality assurance on IT records, while continuously evaluating performance against process metrics.
- Delivered actionable insights through analysis, generated detailed reports, and proposed strategic recommendations to enhance performance across supported process domains.
Royal Canadian Air Force (RCAF)
Intelligence Section Supervisor | October 2014 – May 2017
- Managed a team of 21 joint military-civilian and Combat Spy Agency analysts in Relocatable Targets operations while overseeing all-source product requirements and administrative tasks.
- Led mission operation training and advanced continuous improvement by working with the CSA to strengthen joint service analyst skill sets.
- Redirected daily intelligence product inputs to focus on customer-driven needs and tailored intelligence for Unified Command Plan mission areas.
- Corrected intelligence product errors by guiding junior managers through a structured improvement process that resulted in a 20% reduction in errors.
- Built a mentorship program for more than 20 junior managers to improve leadership skills and enhance award and evaluation writing.
Additional Experience
ROYAL CANADIAN AIR FORCE (RCAF) | Network Analyst (December 2013 – September 2014), Signals Intelligence Specialist (January 2010 – November 2013)
Education and Professional Development
- Bachelor of Science (B.S.) in Health Information Management Candidate | Western Canadian Institute of Health Sciences| Expected Graduation: 2024
- Associate in Applied Science (A.A.S.) in Intelligence Studies & Technology | Canadian Forces College of Applied Technology | February 2011
- Associate in Applied Science (A.A.S.) in Logistics | Canadian Forces College of Applied Logistics| October 2010
- Certifications/Courses: Information Technology Infrastructure Library | Industrial Control Systems Cybersecurity | Joint Cyber Analysis Course | Fundamentals of Information Security | Technical Communication | Applied Probability and Statistics | Critical Thinking and Logic | Principles of Management | Psychology | Biology | Ethics in Technology | Business of IT | Spreadsheets | Organizational Behavior and Leadership | Healthcare Ecosystems | Medical Terminology | Healthcare System Applications
Honors and Awards
- Meritorious Service Medal
Resume Writing Guide for Air Force Veterans Transitioning into Civilian Jobs
If you’re an Air Force veteran like Sabrina Taverner, you have an incredibly strong skill set in cybersecurity, intelligence, logistics, and operational management. Successfully transitioning these skills to the civilian healthcare sector, particularly into Health Information Management (HIM), requires clearly connecting your unique military experience to healthcare IT and data management roles. This guide is designed by professional aviation resume writers to help you translate your military achievements into an impactful civilian resume that highlights your readiness to excel in healthcare information technology.
Step 1: The Professional Summary, Connecting Your Military Experience to HIM
Create an engaging professional summary that clearly communicates your value in Health Information Management. Emphasize your experience with data analysis, cybersecurity, and complex team leadership, key elements highly sought-after in HIM roles.
Example Inspired by Sabrina:
“Results-driven Air Force veteran transitioning to Health Information Management with 20+ years of proven expertise in cybersecurity, intelligence operations, and data analytics. Skilled in safeguarding sensitive information, optimizing processes, and enhancing operational performance. Currently pursuing a B.S. in Health Information Management with hands-on experience in healthcare technology and Epic systems. Adept in leading diverse teams and committed to leveraging military-honed analytical skills to improve healthcare data integrity and patient care outcomes.”
Quick Tips:
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- Clearly state your HIM career focus.
- Highlight relevant transferable skills from your military career (data analysis, cybersecurity).
- Mention current HIM educational pursuits prominently.
Step 2: Tailored Areas of Expertise Section
Highlight the most relevant areas that align your military experience to HIM roles. Emphasize your technology proficiency, information security knowledge, and leadership skills.
Custom Example for HIM:
- Health Information Systems
- Cybersecurity & Data Protection
- Intelligence & Data Analytics
- Regulatory Compliance
- IT Troubleshooting & System Analysis
- Epic EHR (In Progress)
- Cross-Functional Team Leadership
- Process Optimization & Quality Assurance
- Risk Management & Patient Privacy
Quick Tips:
- Connect technical skills (Cybersecurity, Data Analysis) directly to healthcare systems.
- Mention certifications or platforms that healthcare employers value, e.g., Epic.
Step 3: Professional Experience: Showcasing Transferable Skills & Achievements
Translate your military roles into language that resonates with civilian healthcare employers. Emphasize project leadership, system optimization, and information security, crucial in HIM.
Civilian-Focused Example from Sabrina’s Role as Signal Intelligence Manager:
- Managed a team of 68 professionals conducting real-time intelligence operations, ensuring accuracy, confidentiality, and timely dissemination, skills directly applicable to managing sensitive healthcare information.
- Streamlined operational processes, enhancing data reporting accuracy by 30%, directly contributing to mission-critical decisions; applicable to improving healthcare data integrity and reporting standards.
- Conducted risk analysis and mitigated cybersecurity threats through proactive intelligence monitoring, directly transferable to securing healthcare IT systems.
Quick Tips:
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- Quantify your results with percentages and numbers.
- Clearly link achievements to HIM-related outcomes (data accuracy, system security, compliance).
Step 4: Highlighting Cybersecurity and Technology Proficiency
Clearly highlight technical skills and cybersecurity expertise, critical to Health Information Management roles, especially given the sensitivity and confidentiality required in healthcare environments.
Example Inspired by Sabrina’s Technical Skills:
- Healthcare Systems: Epic EHR (in training), Medical Terminology, Healthcare Ecosystems
- Cybersecurity: Network Security, Vulnerability Assessment, Penetration Testing, Azure Security, Multi-factor Authentication Implementation
- Technical Tools: Microsoft Office Suite 365, Windows OS, Azure Cloud Infrastructure, Command-Line Interfaces, Secure Remote Access Solutions
Quick Tips:
- Highlight technologies directly related to HIM or healthcare IT.
- Emphasize cybersecurity certifications or training relevant to healthcare security standards.
Step 5: Education and Professional Development, Emphasizing Healthcare Commitment
Clearly showcase your ongoing education and certifications that illustrate your transition into HIM and your proactive approach to mastering industry-specific knowledge.
Example Inspired by Sabrina:
- Bachelor of Science (B.S.) in Health Information Management (Candidate), Western Canadian Institute of Health Sciences, Expected Graduation: 2024
- Courses: Healthcare System Applications, Medical Terminology, Healthcare Ecosystems, Ethics in Technology, Principles of Management
Quick Tips:
- Highlight relevant HIM-focused education prominently.
- Emphasize certifications demonstrating commitment to healthcare and technology fields.
Step 6: Leveraging Military Leadership for Healthcare Roles
At Resume Writing Lab online service, we suggest clearly highlighting how your military leadership translates into managing diverse healthcare IT teams, ensuring patient data integrity, and meeting regulatory compliance.
Leadership Example:
- Supervised teams of up to 68 personnel, providing clear guidance, detailed training programs, and continuous mentorship; resulted in improved team performance, decreased error rates, and increased compliance, directly translatable to managing healthcare IT and HIM teams.
Quick Tips:
- Illustrate leadership through results and outcomes (e.g., compliance improvements).
- Emphasize communication, training, and mentorship experience.
Step 7: Awards & Honors, Validating Professional Excellence
Briefly showcase awards and honors to validate professional integrity, commitment, and excellence, reinforcing your candidacy.
Example from Sabrina:
- Meritorious Service Medal, Awarded for exceptional leadership, dedication, and outstanding professional performance in cybersecurity and intelligence roles, underscoring a proven track record in high-stakes environments.
Quick Tips:
- Mention awards that speak to professional integrity, leadership, and technical excellence.
- Clarify awards that demonstrate transferable traits highly valued in HIM.
Final Thoughts and Key Takeaways
When crafting your civilian Health Information Management resume as an Air Force veteran:
- Clearly translate your military experience into HIM-related skills.
- Highlight cybersecurity and data management prominently.
- Emphasize leadership capabilities, technology skills, and healthcare-focused education and training.
By connecting these dots effectively, with the help of certified military to civilian resume writing service, you position yourself as a highly competitive candidate ready to excel in civilian HIM roles, leveraging your unique military background and commitment to healthcare excellence.