Public Health Resume Template
Public Health Resume Example
SIMONE R. HANLEY, DNP, MSN, BSN, AGACNP, NP-C, ANP-BC
COMMANDER U.S. PUBLIC HEALTH SERVICE
PO BOX 88412 Email: [email protected] |
[email protected]
Hamilton, ON L8S 4K2 Phone: (289) 770-4912
Citizenship: US
Veteran’s Preference: N/A
Announcement Number: FEMA-24-CB-DRAR4-SES, Deputy Regional Administrator, Region 4 – Toronto
EXECUTIVE PROFILE
Esteemed and visionary healthcare executive with an extensive portfolio in leading high-impact health programs and operations, aspiring to the role of Deputy Regional Administrator, Region 4 – Toronto. Demonstrates an exceptional leadership trajectory as Division Director, Branch Chief, Health Services Administrator, and Public Health Analyst, marked by strategic oversight and transformative impact in healthcare systems.
Distinguished in clinical excellence as an Acute Care Nurse Practitioner, emphasizing evidence-based patient care paradigms. Holds a respected academic tenure as a professor and mentor, cultivating future healthcare leaders and advancing scholarly pursuits. Recognized for an unwavering commitment to customer service, underpinned by sophisticated analytical acumen, strategic decision-making, and a robust suite of communication skills.
PROFESSIONAL EXPERIENCE
National Public Health Operations Service (NPHOS)
Branch Chief, Claims Reimbursement Branch, Division of Policy and Program Operations, Provider Relief Bureau
Agency: Canadian Health Services Authority (CHSA)
Billet Grade: O-6 (Supervisory)
Date: 11/01/2022 – Present
Hours Per Week: 50
Coordinate and manage programs, providing technical guidance, lead a team, and communicate program information to stakeholders. Responsible for policy development, serving as a resource on health insurance, and representing the division and bureau in program planning and policy development.
Leadership Accomplishments:
- Expertly coordinate and evaluate two national claims reimbursement programs including the Uninsured Program and COVID-19 Coverage Assistance Fund.
- Act as a Subject Matter Expert (SME) in managing complex projects, prioritizing tasks, and supervising branch staff for diverse programmatic activities.
- Managed a team responsible for disbursing over $24 billion in COVID-19 claims reimbursements to healthcare providers, serving 29 million uninsured patients through the Uninsured Program.
- Distributed $25.2M+ to more than 10,800 providers, benefiting approximately 908,519 underinsured individuals via the COVID-19 Coverage Assistance Fund (CAF).
- Develop and refine policy solutions related to healthcare finance, including Medicare and Medicaid, to address provider needs.
- Analyze and synthesize information for high-level communication regarding the Uninsured Program and COVID-19 Coverage Assistance Fund, responding to inquiries from DOJ, FBI, and OIG.
- Successfully led the branch in responding to 45 Congressional, 75 provider, and 10 Attorney inquiries.
- Invested 1900+ work hours in contractor engagement and played a pivotal role in developing and finalizing Bureau responses to Congressional, Attorney, and provider inquiries in FY23.
- Serve as a key resource on health insurance markets, contributing to the analysis of regulations and policy documents for PRB, HRSA, and HHS initiatives. Analyze and assess the impact of proposed PRB policy and regulatory changes on program operations.
- Represent Division and Bureau leadership in program planning and policy development with various institutions and individuals, coordinating across multiple divisions.
Regional Commander Regions 4 and 5
Agency: Office of Public Health Strategy & Preparedness
Billet Grade: O-6 (Supervisory)
Date: 04/12/2021- 10/31/2022
Hours Per Week: 50
Served a pivotal role in managing Ready Reserve Policies, officer recruitment, and career development while overseeing Regional Operations for Regions 4 and 5. Led awareness initiatives, conducted diverse training sessions, and collaborated with key stakeholders for disaster recovery efforts. Handled administrative tasks and provided support during disaster response missions.
Leadership Accomplishments:
- Led the development and implementation of Ready Reserve Policies, officer recruitment, readiness, deployment, and career management, including assignments, separations, and promotions, as well as training services.
- Managed Regional Operations for Regions 4 and 5, devising strategic long-term and tactical short-term plans, and annual work plans aligned with the Assistant Secretary for Health and the Office of the Surgeon General.
- Spearheaded initiatives to enhance awareness of the US Public Health Service Commissioned Corps and Ready Reserve through nationwide recruitment efforts with multiple universities.
- Developed and delivered training sessions, briefings, and presentations to various public and private sector audiences on health and social services disaster recovery and opportunities within the US Public Health Service and Ready Reserve Corps.
- Collaborated with the Regional Commander to build coalitions with HHS Operating and Staff Divisions at the regional level to achieve specific goals related to health and social services disaster recovery.
- Identified 70 overlooked applicants and successfully advocated for the expansion of the Age Waiver to five additional professional categories, leading to its implementation by CCHQ and aligning with recruitment goals.
- Developed and initiated the ORA Ready Reserve Awards SOP and Award Writing Guidance, standardizing award processes across national Regional Commands.
- Partnered with the Georgia Army National Guard to identify six unique training opportunities, enhancing the skill set of Ready Reserve officers alongside GAARNG soldiers.
- Conducted a comprehensive analysis of the Applicant Enrollment System, identifying key process gaps that led to a 55-day delay, and proposed a corrective action plan to improve application throughput.
- Served as the Deputy Commander or lead as needed during disaster response missions for the CCHQ Response Teams, overseeing the Regional Human Resources Specialist and Operations/Training Officer.
- Assisted in organizing Regional Command training and Physical Training (PT) for all Commissioned Corps Officers in Regions 4 and 5.
- Provided support to the CCHQ Regional Commander in advising the CCHQ Chief of Ready Reserve Operations or leadership regarding options and recommendations for specific missions.
- Initiated and developed the ORA Ready Reserve Awards SOP and Award Writing Guidance for national use throughout the Regional Commands.
Commissioned Corps Co-Liaison
Agency: National Health Policy Directorate (NHPD)
Billet Grade: O-5
Date: 10/17/2019 – 04/11/2021
Hours Per Week: 45
Provided comprehensive support and guidance to the Commissioned Corps program, including recruitment, policy interpretation, and personnel management, while serving as a liaison between CMS and key Commissioned Corps offices. Collaborated with senior officials and facilitated alignment of mission objectives across federal agencies to promote public health goals.
Leadership Accomplishments:
- Offered technical assistance and guidance across multiple facets of the Commissioned Corps program, including planning, labor relations, fiscal operations, human resources, and policy interpretation, collaborating with various agency offices and divisions.
- Developed recruitment strategies and procedures, provided training, and created written guidance materials for Commissioned Corps officer recruitment into CMS.
- Acted as CMS’s Commissioned Corps Liaison to key offices within the Commissioned Corps structure, facilitating communication and coordination.
- Analyzed proposed CMS and CCHQ policy and regulation changes to assess their impact on CMS officers and supervisors.
- Provided counseling and guidance to Commissioned Corps Officers and supervisors in areas such as career development, grievances, and adverse actions, working closely with agency leadership.
- Disseminated accurate information on the Commissioned Corps personnel system through various communication channels and managed the promotion and assimilation process for PHS officers detailed to CMS.
Division Director, Senior Supervisory Health Insurance Specialist
Agency: Canadian Health Services Authority (CHSA)
Billet Grade: O-6 (Supervisory)
Date: 09/04/2018 – 10/1/2019
Hours Per Week: 50
Spearheaded the operations of a diverse team, ensuring efficient operations, policy alignment, and exceptional customer service for CMS health plans. Oversaw complex programs, evaluated policy changes, and facilitated effective responses to inquiries, demonstrating a commitment to CMS’s mission and goals.
Leadership Accomplishments:
- Directed, coordinated, integrated, and collaborated staff and functions with the work of Atlanta Division and Central Office (CO) components and Centers, with other Divisions or Consortia, and with other groups and interests external to CMS.
- Served as a principal source of advice to the Deputy Group Director and Group Director, DHPO, and the Deputy Director of Drug Health Plans Operations for Medicare Health Plans including Prescription Drug Plans (PDP), Program of the All-inclusive Care of Elderly (PACE) and other Medicare health plans.
- Responsible for evaluating the effectiveness of our public health programs and providing advice and recommendations to the Deputy Group Director and Group Director.
- Provided oversight to Medicare Part C/D, Affordable Care Act, Dual Demonstration (Medicare-Medicaid Plan), and the Program for All-Inclusive Care for the Elderly (PACE). Combined, the PHI & ATL HPO Group provided oversight to 48 Managed Care Advantage Health Plans with over 13,890,240 members, and 49 PACE organizations with over 12 thousand participants across 13 states plus the District of Columbia. Of the 48 PHI & ATL Group plans, the ATL Division provided oversight to 27 Managed Care Advantage Health Plans and 8 Qualified Health Plans for over 9 million beneficiaries.
- Direct supervision and oversight for 13 branch staff (8 civil service and 5 PHS officers) in processing Medicare inquiries & complaints in a timely & complete manner related to Medicare Parts C and D and reviewed program outcomes for compliance with CMS policy and program objectives.
ADDITIONAL EXPERIENCE:
Senior Public Health Analyst
Agency: Health Innovation Directorate
Billet Grade: O-5
Date: 02/02/2016 – 09/03/2018
Hospital Program and Policy Development Officer/Nurse Practitioner
Agency: Federal Rural Health Centre
Billet Grade: O-4
Date: 04/03/2016 – 05/26/2016
Senior Supervisory Program Management Officer/Health Services Administrator (HSA)
Agency: Bureau of Institutional Health
Billet Grade: O-6 (Supervisory)
Date: 08/24/2014 – 02/01/2016
Region IV Office of the Assistant Secretary for Health (OASH) Retreat (Volunteer)
Agency: Regional Public Health Secretariat
Date: 01/27/2014 – 01/27/2014
Senior Supervisory Program Management Officer/Health Services Administrator (HSA)
Agency: Institutional Corrections Health Bureau
Billet Grade: O-4
Date: 08/24/2014 – 02/01/2016
EDUCATION
- Certificate in Leadership, Canadian HR Institute | Conferred October 2023
- Post Graduate Certificate, Acute Care Nurse Practitioner, Northern School of Advanced Health, ON | Conferred May 2018
- DNP, Doctor of Nursing Practice, Southern Canada Medical University, ON | Conferred December 2011
- MSN, Master of Science in Nursing Adult Nurse Practitioner, Eastern Health Sciences College, ON | Conferred August 2006
- BSN, Bachelor of Science in Nursing, Lakeview School of Nursing, ON | Conferred May 2004
CERTIFICATIONS, LICENSURES, AND TRAINING
- Certificate in Leadership Human Resource, 2023
- Adult-Gerontology Acute Care, National Nursing Cert. Board, 07/03/2019 – 07/02/2024
- Adult Nurse Practitioner, National Nursing Cert. Board & AANP, 10/17/2006 – 10/16/2026
- Adult Nurse Practitioner, National Nursing Cert. Board & AANP, 10/01/2006 – 09/30/2026
- Advanced Cardiac Life Support, HeartCare Canada, 2022 – Expiration 12/31/2024
- BLS for Healthcare Provider, HeartCare Canada, 2022 – Expiration 12/31/2024
- Nursing Georgia – January 31, 2026 – 30 CE hours (01/01/2024 – 1/31/2026)
- Ready Reserve IDT Planner, Developer, Teacher – 10/2022
- Ready Reserve IDT Planner, Developer, Teacher – 02/2022
- Emergency Preparedness Planner, Developer, Teacher – 10/2021
- Ready Reserve IDT Planner, Developer, Teacher – 10/2021
AWARDS AND HONORS
- Outstanding Service Medal (OSM) 2021
- Presidential Unit Citation (2) 2021, 2015
- COVID 19 Pandemic Campaign Medal Expeditionary Attachment 2021
- USPHS Unit Commendation Medal (7) 2023, 2022 (x2), 2021 (x2), 2018, 2016
- Crisis Response Service Award (2) 2021, 2019
- Office of the Secretary of HHS Identification Badge (OSIB) 2021
- HRSA Customer Service Award for Excellence 2023
- CMS’s Hat’s Off Award 2021
- CMS’s 2019 Administrator’s Achievement Award 2019
- National Emergency Preparedness Service Award (NEPA) 2020
- Response Service Award (2) 2020, 2017
- Outstanding Unit Citation 2018
- Achievement Medal 2015
- Commendation Medal (CM) 2018
- Field Medical Readiness Badge 2016
- Uniformed Services Award of Humanitarian Service Medal 2018
Related Public Health Resume Template
How to Write a Public Health Service Resume: A Professional Guide
At Resume Writing Lab, our healthcare resume writing service understands that a compelling Commander U.S. Public Health Service resume is crucial for securing your next great career opportunity. Your resume should clearly reflect your expertise, demonstrate your value, and distinguish you from other candidates. Here’s a detailed guide on how to craft an impactful Commander U.S. Public Health Service resume, similar to the successful format used by top industry professionals.
1. Contact Information
Begin your resume with clear, concise contact details:
- Name: Bold and prominently displayed.
- Location: City and state.
- Phone Number: Professional contact number.
- Email Address: Ensure it’s professional.
- LinkedIn Profile: A customized URL that enhances your credibility.
Example above:
Simone R. Hanley
Hamilton, ON L8S 4K2 | (289) 770-4912 | [email protected] | [email protected]
2. Professional Title and Summary
Include a strong title reflective of your specialization, and follow with a concise yet impactful career synopsis emphasizing your expertise and achievements.
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Professional Title Example: Commander U.S. Public Health Service
Career Synopsis Example: Esteemed and visionary healthcare executive with an extensive portfolio in leading high-impact health programs and operations, aspiring to the role of Deputy Regional Administrator, Region 4 – Toronto. Demonstrates an exceptional leadership trajectory as Division Director, Branch Chief, Health Services Administrator, and Public Health Analyst, marked by strategic oversight and transformative impact in healthcare systems.
Distinguished in clinical excellence as an Acute Care Nurse Practitioner, emphasizing evidence-based patient care paradigms. Holds a respected academic tenure as a professor and mentor, cultivating future healthcare leaders and advancing scholarly pursuits. Recognized for an unwavering commitment to customer service, underpinned by sophisticated analytical acumen, strategic decision-making, and a robust suite of communication skills.
3. Areas of Expertise
Clearly outline your core competencies. Choose relevant keywords tailored to the job description and your industry specialization.
4. Professional Experience and Impact
Structure this section chronologically, beginning with your most recent role. Clearly state your job title, company name, and employment dates. Emphasize achievements rather than duties. Quantify your accomplishments wherever possible.
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Example:
Branch Chief, Claims Reimbursement Branch, Division of Policy and Program Operations, Provider Relief Bureau, National Public Health Operations Service (NPHOS)
Solutions | 11/01/2022 – Present
- Expertly coordinate and evaluate two national claims reimbursement programs including the Uninsured Program and COVID-19 Coverage Assistance Fund.
- Act as a Subject Matter Expert (SME) in managing complex projects, prioritizing tasks, and supervising branch staff for diverse programmatic activities.
- Managed a team responsible for disbursing over $24 billion in COVID-19 claims reimbursements to healthcare providers, serving 29 million uninsured patients through the Uninsured Program.
Regional Commander Regions 4 and 5
Solutions | 04/12/2021- 10/31/2022
- Led the development and implementation of Ready Reserve Policies, officer recruitment, readiness, deployment, and career management, including assignments, separations, and promotions, as well as training services.
- Managed Regional Operations for Regions 4 and 5, devising strategic long-term and tactical short-term plans, and annual work plans aligned with the Assistant Secretary for Health and the Office of the Surgeon General.
5. Education
Clearly present your academic qualifications succinctly at the end of your resume.
Example:
Post Graduate Certificate, Acute Care Nurse Practitioner, Northern School of Advanced Health, ON | Conferred May 2018
6. Additional Sections (Optional)
Include additional sections like certifications, training programs, or advisory board memberships if relevant.
Example:
Senior Public Health Analyst, Agency: Health Innovation Directorate | Billet Grade: O-5 (02/02/2016 – 09/03/2018)
Resume Writing Tips from Resume Writing Lab:
- Focus on Quantifiable Results. Demonstrate clear outcomes using numbers, percentages, and monetary figures.
- Customization. Tailor your resume for each role you apply to, aligning closely with the job description.
- Keyword Optimization. Use relevant industry-specific keywords that recruiters and ATS systems target.
- Clarity and Conciseness. Keep sentences concise, clear, and impactful.
- Professional Formatting. Maintain consistency with fonts, headings, and bullet points.
Crafting a powerful Commander U.S. Public Health Service resume is your first step towards career advancement. Following these structured guidelines provided by the Resume Writing Lab’s career management team will ensure your resume stands out, clearly highlights your achievements, and maximizes your potential for landing your desired role.